From autostatus@covad.com Tue Aug 13 17:02:23 2002 From: autostatus@covad.com Subject: DSL Disconnect Service Request for Order 2249799 Reason Not Specified X-Spam-Level: *** Date: Tue, 13 Aug 2002 13:53:03 -0700 (PDT) To: rob@vees.net Covad regrets that you have chosen to discontinue your DSL service. We are continually striving to serve you better and our goal is to provide you the highest level of service. If there is anything that we can do to enhance your customer experience, please let us know. If you have changed your mind since your request to discontinue service, please contact EarthLink as soon as possible to ensure that you do not experience any disruption in your service. Currently, your order is scheduled to be disconnected 48 hours after August 13, 2002 01:47:35 PM, the date we received the service termination request. We look forward to serving you again in the near future. Thank you, Covad Customer Care