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Other References
double opt-inHonda Honda Civic May 12, 2004 O'Donnell Honda October 15, 2002 October 21, 2002 October 7, 2002 public relations Terry Askin whois Blogosphere
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Honda May 12, 2004 - Is the Honda Civic Hybrid not living up to advertising? A dissatisfied blogger reports. -- On October 7, 2002, I received an e-mail from them with my full name and an e-mail account I never use except in my whois profiles telling me that unless I opted out of their e-mails that I would be added to their mailing list. When I sent back a nasty reply telling them to use double opt-in and not to mail me ever again, they took it as a confirmation and started sending me more messages. On October 15, 2002, I called Terry Askin at O'Donnell Honda to ask why I was on the list. He said that he couldn't really help me since they weren't directly affiliated with Honda, but he would call back and look into it. He called back on October 21, 2002 to tell me I probably signed up for their web service package when I bought my car (which isn't impossible, although I can't fathom using my other e-mail address for it) and they just now finished the system and polled all their customers to sign up. I still believe that their out-put policy is upsetting to customers and ought to be changed. -- From: honda@ssprd1.net (Honda)
Every day more and more exciting and important information is being communicated electronically via the Internet. In the future, Honda would like to communicate with you via eMail, and send you "up-to-date" information on current subject matter, new products or services, that Internet users like you would have an interest in. Honda is presently seeking your permission for the privilege of serving you efficiently and electronically via eMail. Thank you! If you do not wish to have Honda contact you via eMail, please use the link below or reply to this message and type, "REMOVE" within the subject area and your name will be deleted from our eMailing list immediately. Sincerely, Your friends at Honda -- From: rob@vees.net (Rob Carlson)
How did you get this e-mail address? Let me give you a tip: double opt-in preserves customer love. Making your customers do something to NOT be bothered by you results in bad public relations. -- From: honda@ssprd1.net (Honda)
Dear Robert Carlson, We at Honda welcome you, and thank you for giving us permission to communicate with you via eMail. We'll be sending you new and exciting information on subjects such as the extraordinary 2003 Honda model line and Owner Link(TM), your valuable, personalized online information center for your Honda. Again, thank you. Sincerely, Honda
Unless noted, all content on epistolary.org is © Copyright 1999-2008 to Rob Carlson with all rights reserved. All information is verified when possible, cited as appropriate and applied in the real world at your own risk. Send all feedback to rob@vees.net. |
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